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Frequently Asked Questions
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What is the best kit for my child to start with?
It depends on what your child is most interested in!
If they love electricity and circuit building, we highly recommend our Snap Circuits collection. These kits make it easy and fun to build working circuits using simple “snap-together” components, and each set includes a detailed printed guide to help them learn step-by-step.
If your child is more drawn to robotics and coding, our Makerzoid kits are an excellent choice. They’re designed to introduce children to the basics of robotics through creative building and beginner-friendly coding — perfect for curious young makers!
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What is the youngest age my child can start working with these kits?
Our Makerzoid Diverse Building Blocks falls into the youngest age category, being 4+. This kit is a fantastic introduction into STEM.
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How do I know which product is right for me?
You’ll see an orange button on the bottom right of your screen — this is our Product Guide, designed to help you find the best product for your needs.
We also include detailed descriptions and specifications on every product page to make comparing options easier. And if you’re still unsure, feel free to get in touch with us — we’ll happily guide you toward the right solution based on your interests and goals.
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How do I get started?
Getting started is easy! Simply select a kit that matches your experience level. Our beginner kits include everything you need, including step-by-step instructions to guide you through your first project. You can also find tutorials and support on our website.
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Are your kits compatible with Scratch?
Please see the icons on the product pages - those that are compatible will have a ‘Scratch Compatibility’ icon.
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Do you have a physical store?
No, we only run online.
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Do you sell in bulk and supply to retail stores and schools?
Yes, please fill in our contact form or drop us an email at info@thecreatespace.co.za.
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Can I track my order?
Yes, once your order is shipped, you will receive a tracking number for The Courier Guy via email so you can follow the status of your package.
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How much does shipping cost?
Shipping is R115 nationwide across South Africa. However, delivery is FREE on orders over R1500!
We also offer next-day delivery to major cities for R185. Please note the following conditions for next-day shipping:
- Orders must be placed before 8am the day prior to delivery.
- Weekends are excluded - we only ship Monday to Friday.
- If you select next-day delivery but are not located in a major city, delivery may take longer.
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What should I do if my product is defective or damaged?
If you receive a damaged or defective product, please contact us immediately. We will assist you with a replacement or refund as per our return policy.
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Can I return or exchange a product?
Yes, we offer returns and exchanges within a specified period after purchase. Please refer to our return policy for more details on how to return or exchange your products.